🚚 Shipping Policy

Thank you for shopping with us! Please note the following shipping details for orders fulfilled by our trusted third-party suppliers.

Processing Time:
We aim to process all orders within 1–3 business days after your payment is confirmed.

Estimated Delivery Times:

  • United States, Canada, Australia & Europe: 8–12 business days after order is shipped.Β 

  • Other international locations: 10–20 business days after order is shipped (depending on destination and customs).
    Please keep in mind these are estimates β€” actual delivery may vary due to carrier delays or customs processing.

Shipping Costs & Multiple Packages:
Shipping cost is calculated at checkout based on destination and items in your order. If your order contains multiple items, they may ship in separate packages to ensure faster delivery.

Address & Delivery Issues:
Please ensure your shipping address is entered correctly β€” we cannot be responsible for delays or losses due to incorrect addresses. If tracking shows your item was delivered but you haven’t received it, please contact us and we’ll assist in locating your package.

Questions?
If you have any shipping questions, reach out to us at allthingspetsonline@gmail.com. We’ll respond within 24–48 hours.